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EPIC Glass Fencing is a recommended Trusted Polaris Soft Close Gate Installer.

Polaris Soft Close Hinges have been the pinnacle in safety, performance and styling for over a decade.

Featuring spring assisted opening and soft closing, Polaris Hinges are designed to close precisely and quietly every time.

No more slamming gates or gates that won’t latch correctly.

Polaris Soft Close Hinges are proudly designed, engineered and tested in Australia for Australian outdoor conditions.

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POLARIS HINGE CARE + MAINTENANCE GUIDE

 

In order to prolong the life of the POLARIS Soft Close Hinge, and to maintain your rights under the warranty, you should follow the care and maintenance advice set out below.

 

Periodical care of product will help to maintain the product for its life expectancy.

 

Never use, under any circumstances, liquid detergents containing abrasive substances or substances containing muriac acid, ammonia, acetone, bleach, acids for domesc uses, various disinfectants, pure vinegar or abrasive sponges and steel wools.

 

The usage of products which are not suggested can irreparably damage the surface of accessories; in this case, Glass Hardware Australia will not consider itself as responsible.

 

Suggestions for maintenance and cleaning - dirt deposits can be easily removed with a solution of water and vinegar (max 15% concentration that means approx. 10 ml in one litre of water). Then wash with water and soap and rinse out.

 

Maintenance Checklist -

 

  • Check gates and self-closing devices on a regular basis. Tighten fixing screws every 3 to 6 months with a 4mm Allen Key

  • In order to get the desired speed, increase or decrease the speed by adjusting the spring adjustment cap - alternatively contact EPIC Glass Fencing 

  • It is essential for all stainless steel products to be cleaned on a regular basis to preserve the finish over the years. Its recommended to wipe over the hinges with Stainless Steel Cleaner every 3 months. POLARIS Soft Close Hinge should be cleaned at frequent intervals as indicated below, depending on the grime that is deposited on to the surface without causing damage to the internal mechanism.

  • To successfully maintain POLARIS Soft Close Hinge, it is important to follow the care and maintenance advice to maintain your warranty. The recommended maximum maintenance intervals provided here are for general guidance only. Some installations may require extra maintenance due to local environmental conditons (proximity to industrial acvity etc.) please see “Definitions of environments” below.

 

Definitions of environments:

  • Mild – Being rural, away from the coast and remote from industry and urban acvity.

Maintenance intervals(max) 6 months

  • Moderate – Being mainly urban, inland and away from heavy industrial acvivity.

Maintenance intervals (max) 3 months

  • Topical/severe – Being coastal/marine, subject to salt deposition and within 10km of coast.

Maintenance intervals (max) 2-4 weeks

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